She gave us multiple options and destinations to choose from. Made planning our trip fun and easy. During our trip, COVID19 left us uncertain what we should do. Kyrs was amazing! She was easy to reach, keep us informed, and eased our concerns which allowed us to enjoy our vacation out of the country.
Happy Traveler
Guthrie Center, Iowa
I rarely feel the need to write about my experiences because I believe that professionals should always deliver; HOWEVER, I must write about the level of customer service that I've consistently received from Kathy Love. During my first experience with Kathy as my agent, a minor incident occurred and I emailed Kathy from my destination-not to complain, just to inform. She responded within hours and shared that she'd been in contact with the reps at our location. By the next day, the minor incident was not only resolved but we were compensated for our concern. In my most recent experience, Kathy advocated for changes to our program that positively impacted our general welfare, safety and health. I can't imagine planning to travel abroad without having Kathy as my anchor. The attention to detail, consistent communication, and concern for her customers makes Kathy Love the only travel professional with whom I will trust to coordinate my future vacations.
GT
Waldorf, Maryland
When I began working with Tina I had already selected the destination and resort that I wanted. After booking I had a few concerns arise and Tina was very responsive in getting all of my questions answered in a timely and courteous manner!
Libby B.
Grimes, Iowa